IESAGROUP values your privacy and is committed to protecting the personal information you provide when using the IESA Shop Glam website. This Privacy Policy explains how we collect, use, share, and protect your personal data. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information when you access or use IESA Shop Glam, including:
- Personal Information: Data you provide directly to us, such as name, email address, phone number, shipping address, and payment details when making a purchase.
- Browsing Information: Data about your browsing activity on the website, such as IP address, browser type, pages accessed, and visit duration. This information is collected through cookies or similar technologies.
- Transaction Information: Details about your purchases, such as products purchased, purchase dates, and payment method.
2. How We Use Your Information
The information we collect is used to:
- Process orders: We use your personal information to process and complete your purchases, including delivering products and sending order confirmations.
- Improve our services: We analyze how customers use the website to improve the browsing and shopping experience, and to personalize content and product offers.
- Communication: We may use your contact information to respond to inquiries, send notifications about your order status, or inform you of news, promotions, and updates from IESA Shop Glam.
- Compliance with legal obligations: We use your information to comply with applicable laws, such as tax regulations and contractual obligations.
3. Sharing Your Information
IESAGROUP does not sell, rent, or share your personal information with third parties, except:
- Service providers: We may share your information with vendors and partners who help us process payments, fulfill deliveries, manage the website, and provide customer support.
- Legal compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or legal processes.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business.
4. Cookies and Tracking Technologies
IESA Shop Glam uses cookies and other tracking technologies to enhance the website’s functionality and personalize your experience. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences. You can set your browser to refuse cookies or to alert you when they are being used. However, this may affect the usability of the website.
5. Information Security
IESAGROUP implements appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, despite our efforts, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. When we no longer need your information, we will take steps to securely delete it.
7. Your Rights
You have the right to:
- Access your personal data: Request a copy of the information we hold about you.
- Correct inaccurate data: Request the correction of incomplete or inaccurate personal data.
- Delete your data: Request the deletion of your personal information, except where required to comply with legal obligations.
- Opt-out of direct marketing: Choose not to receive promotional communications from us.
To exercise your rights, please contact us at the email address provided below.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or to comply with new legal requirements. Any changes will be posted on this page and will take effect immediately upon publication. We recommend that you review this policy regularly.
9. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
10. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
11. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
12. Log Files
IESA Shop Glam follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
13. Cookies and Web Beacons
Like any other website, IESA Shop Glam uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
14. Advertising Partners
Some of the advertisers on our site may use cookies and web beacons. Our advertising partners include Google. Each of our advertising partners has its own Privacy Policy for their policies on user data. For easier access, we have hyperlinked to their Privacy Policies below:
15. Third-Party Privacy Policies
IESA Shop Glam’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. You can choose to disable cookies through your individual browser options.
16. GDPR Data Protection Rights
We ensure that you are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@iesagroup.com.
17. CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@iesagroup.com.
18. Children’s Information
Protecting children while they use the internet is a priority for us. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. IESA Shop Glam does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately, and we will do our best to promptly remove it from our records.
19. Contact
If you have any questions or concerns about this Privacy Policy or about how we use your personal information, please contact us at: info@iesagroup.com.