Terms and Conditions of Use

1. Introduction

Welcome to IESA Shop Glam! These terms and conditions outline the rules and regulations for the use of IESA Shop Glam’s website, located at https://iesashopglam.com/. By accessing this website, you accept these terms and conditions. If you do not agree to all of the terms and conditions stated on this page, please do not continue to use IESA Shop Glam.

2. Definitions

  • IESAGROUP: The company that owns and operates IESA Shop Glam.
  • IESA Shop Glam: The e-commerce website of IESAGROUP, where products are offered for online sale.
  • Customer/User: Any individual who browses, uses, or purchases products from IESA Shop Glam.
  • Products: All items or services available for purchase on the website.

3. Eligibility for Purchase

To make purchases on IESA Shop Glam, you must be at least 18 years old or be under the supervision of a legal guardian. By making a purchase, you confirm that the information provided is true and accurate.

4. Products and Pricing

  • Product Availability: All products listed on IESA Shop Glam are subject to stock availability. If a product is unavailable, we will contact you to offer an alternative solution.
  • Prices: Prices displayed on the website are subject to change without prior notice. The applicable price will be the one in effect at the time of purchase.
  • Taxes and Fees: All prices include applicable taxes unless otherwise stated.

5. Order Processing

  • Order Confirmation: After completing your order, you will receive a confirmation email detailing the purchased products, the total amount, and the delivery information.
  • Order Cancellation: IESAGROUP reserves the right to cancel or refuse orders for any reason, including pricing errors or stock issues.

6. Payment

  • Payment Methods: We accept payments via credit cards, debit cards, bank transfers, and other methods available on IESA Shop Glam. All transactions are securely processed.
  • Security: We use SSL encryption technology to ensure that your payment information is protected. IESAGROUP does not store customer payment details.

7. Delivery and Shipping

  • Delivery Time: The estimated delivery time will be provided at the time of purchase and may vary depending on the customer’s location. IESAGROUP strives to meet these deadlines but is not responsible for delays beyond our control.
  • Shipping Costs: Shipping costs will be calculated and displayed during the checkout process, depending on the destination and the delivery method chosen.
  • Tracking: All shipped orders include tracking information, which will be provided to the customer after dispatch.

8. Return and Refund Policy

Please read our Return and Refund Policy.

9. Data Protection and Privacy

IESAGROUP is committed to protecting its users’ privacy. Personal information provided during the purchase process will only be used to process orders and improve customer service. For more details, please refer to our Privacy Policy.

10. Cookies

We employ the use of cookies. By accessing this website, you agree to the use of cookies in accordance with the IESAGROUP Privacy Policy. Cookies help enhance your experience on our website and allow us to analyze user behavior.

11. Intellectual Property

All content on the website, including text, graphics, logos, icons, images, and software, is the property of IESAGROUP or its suppliers and is protected by copyright laws. Unauthorized use of this material is strictly prohibited.

12. Limitation of Liability

IESAGROUP will not be liable for any indirect, incidental, or consequential damages arising from the use of IESA Shop Glam or the purchase of products, except when such liability is required by law. The customer agrees to use the website and products at their own risk.

13. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury, fraud or fraudulent misrepresentation, or any liabilities that cannot be excluded under applicable law.

14. License

Unless otherwise stated, IESAGROUP and/or its licensors own the intellectual property rights for all material on IESA Shop Glam. All intellectual property rights are reserved. You may access this from IESA Shop Glam for your own personal use, subject to restrictions set in these terms and conditions.
You must not:

  • Republish material from IESA Shop Glam.
  • Sell, rent, or sub-license material from IESA Shop Glam.
  • Reproduce, duplicate, or copy material from IESA Shop Glam.
  • Redistribute content from IESA Shop Glam.

This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. IESAGROUP does not filter, edit, publish, or review comments prior to their presence on the website. Comments do not reflect the views and opinions of IESAGROUP, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, IESAGROUP shall not be liable for the comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.
IESAGROUP reserves the right to monitor all comments and to remove any comments that may be considered inappropriate, offensive, or that cause a breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the comments on our website and have all necessary licenses and consents to do so;
  • The comments do not invade any intellectual property right, including, without limitation, copyright, patent, or trademark of any third party;
  • The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material that is an invasion of privacy;
  • The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant IESAGROUP a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any and all forms, formats, or media.

15. Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
  • System-wide accredited businesses, except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications, or to other website information as long as the link: (a) is not deceptive in any way; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;
  • Dot-com community sites;
  • Associations or other groups representing charities;
  • Online directory distributors;
  • Internet portals;
  • Accounting, law, and consulting firms; and
  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorable to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of IESAGROUP; and (d) the link is in the context of general resource information.

These organizations may link to our home page as long as the link: (a) is not deceptive in any way; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed above and are interested in linking to our website, you must inform us by sending an e-mail to info@iesagroup.com. Please include your name, your organization name, contact information, the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of IESAGROUP’s logo or other artwork will be allowed for linking absent a trademark license agreement.

16. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our website.

17. Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

18. Your Privacy

Please read our Privacy Policy.

19. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our website. You approve to immediately remove all links to our website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.

20. Removal of Links from our Website

If you find any link on our website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but are not obligated to do so or to respond to you directly.

21. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury, fraud or fraudulent misrepresentation, or any liabilities that cannot be excluded under applicable law.

22. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Mozambique, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

23. Changes to These Terms and Conditions

IESAGROUP reserves the right to update these terms and conditions at any time. We will notify customers of significant changes through the website or via email. Your continued use of the website following such changes constitutes your acceptance of the new terms and conditions.

24. Contact Information

For questions or additional information, please contact our customer service team at: info@iesagroup.com.